Hue&Hair

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Find answers to common questions or reach out to our support team.

FAQ

Quick answers to common questions

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Email Support

support@hue-and-hair.com

Frequently Asked Questions

Getting Started

Booking & Calendar

Payments & Billing

Staff & Permissions

Account & Settings

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Need help with something else? Email us directly

How can we help?

FAQ

Contact Us

Email Support

Frequently Asked Questions

Getting Started

How do I set up my salon on Hue&Hair?

What subscription plan should I choose?

Is it free to start?

How do I share my booking link with clients?

What should I do first after signing up?

Booking & Calendar

How do clients book appointments?

Can I sync with Google Calendar or Outlook?

How do I block off time for breaks or personal appointments?

Can clients book same-day appointments?

Can clients cancel or reschedule their own booking?

What happens when a client no-shows?

Payments & Billing

How do deposits and payments work?

When will I receive my payouts?

How do I issue a refund?

Staff & Permissions

What permissions do different staff roles have?

How do I add a new team member?

How does commission tracking work?

My staff invite email didn't arrive. What do I do?

Account & Settings

How do I change my subscription plan?

How do I export my data?

How do I cancel my account?

How do I change my booking link URL?

How do I set up SMS reminders for clients?

Contact Support